This Privacy Policy explains how joya70 collects, uses, stores, and protects the personal information of players in Bangladesh. We are committed to handling your data with transparency, security, and respect.
Data Protection Summary
These highlights give you a quick overview of our core privacy commitments. The complete policy below contains the full binding detail. All joya70 players should read both sections.
joya70 does not sell, rent, or trade your personal data to any third party for commercial purposes. Information shared with partners is limited strictly to what is necessary to operate the Platform — payment processing, identity verification, and fraud prevention.
All data transmitted between your device and joya70's servers is protected by TLS 1.3 with 256-bit AES encryption. Passwords are stored exclusively as cryptographic hashes — joya70 staff cannot read your password and will never ask for it.
You have the right to access, correct, and request deletion of the personal data joya70 holds about you. Requests can be submitted at any time by contacting [email protected] and will be addressed within 30 days of receipt.
joya70 uses cookies solely to maintain your session, remember your preferences, and improve Platform performance. We do not use third-party advertising cookies to build behavioural profiles for ad targeting. Cookie categories and their purposes are disclosed in full in this policy.
joya70 retains personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Transaction records are retained for a minimum of five years. Account data is deleted upon closure subject to legal retention obligations.
Promotional communications from joya70 are sent only with your consent. You may withdraw that consent and opt out of all marketing messages at any time by updating your communication preferences in your Account settings or by contacting [email protected].
joya70 ("we", "us", "our") operates the online casino and sports betting platform accessible at joya70.vip (the "Platform"). We are committed to protecting the personal information of every individual who visits, registers on, or interacts with the Platform, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions across Bangladesh.
This Privacy Policy sets out what personal data joya70 collects from you, why we collect it, how we use and protect it, how long we keep it, and what rights you have in relation to it. This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue your use of the Platform and contact us to close your account.
Data Controller: joya70 acts as the data controller in respect of all personal data collected through the Platform. Our primary contact for data-related matters is [email protected]. Our support team is available 24/7 (BST, UTC+6).
joya70 collects personal data in several categories depending on how you interact with the Platform. The table below summarises the categories of personal data we may collect and hold about you:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration & account updates |
| Financial Data | bKash/Nagad/Rocket account number, transaction amounts, deposit and withdrawal history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser, operating system, session tokens | Each platform session |
| Usage Data | Pages visited, games played, bet history, session duration, click paths | During active platform use |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | When you contact support |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel | Account settings & registration |
| Verification Documents | Copies of government-issued ID, utility bills, bank statements | KYC & enhanced due diligence |
We do not knowingly collect sensitive personal data (such as racial origin, political opinions, religious beliefs, or health data) unless strictly necessary for responsible gaming interventions or as required by law.
The majority of personal data joya70 holds is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or update your account preferences.
When you access the Platform, certain technical and usage data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, browser type and version, the pages you visit, the games you launch, and the duration of your session. This data is collected to ensure Platform stability, detect fraud, and improve your experience.
joya70 may receive personal data about you from the following third-party sources:
joya70 uses the personal data it collects for the following purposes:
joya70 does not use your personal data to make fully automated decisions that produce significant legal effects on you without human oversight. Automated fraud detection flags are reviewed by a human agent before any account action is taken.
joya70 processes your personal data on the following legal bases:
joya70 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), identity verification providers, fraud detection services, IT infrastructure providers, and customer support platform operators. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose beyond providing services to joya70.
joya70 may disclose personal data to law enforcement authorities, regulatory bodies, or other third parties where required to do so by applicable law, court order, or legal process. Where permitted, joya70 will notify affected players of such a disclosure request.
In the event of a merger, acquisition, restructuring, or sale of assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
joya70 does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party. This commitment is unconditional and applies regardless of the form the data takes or the purpose for which a third party might request it.
Bangladesh-Specific Note: All payment data shared with bKash, Nagad, Rocket, Upay, and Dutch-Bangla Bank is governed by those providers' own privacy policies and applicable Bangladesh Bank regulations. joya70 encourages players to review those policies directly.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain information about your preferences and session state. joya70 uses cookies and similar technologies such as web beacons and local storage objects.
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, and enable core Platform functions | No — required for the Platform to function |
| Functional | Remember your language preference, game settings, and display preferences | Yes — via account settings |
| Analytics | Measure page performance, identify error-prone flows, and understand aggregate usage patterns | Yes — via account settings |
| Security | Detect suspicious login behaviour, flag unusual session activity, and support fraud prevention | No — required for account protection |
joya70 does not use third-party advertising or behavioural tracking cookies. No data collected through cookies is shared with advertising networks or used to serve targeted ads on other websites.
joya70 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual.
joya70 implements a layered approach to information security, combining technical controls, operational procedures, and staff training to protect your personal data against unauthorised access, disclosure, alteration, and destruction.
In the event of a personal data breach that poses a risk to affected individuals, joya70 will notify impacted players promptly and take immediate steps to contain the breach, assess its scope, and remediate its cause. Players are encouraged to report any suspected unauthorised access to their account immediately by contacting [email protected].
As a joya70 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request". joya70 will respond within 30 days of receiving a valid request.
Request a copy of all personal data joya70 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Request that joya70 restricts the processing of your data in certain circumstances, such as while a dispute is under investigation.
Request a machine-readable copy of the personal data you provided to joya70, where processing is based on your consent or on a contract.
Object to processing based on legitimate interests, including direct marketing. Objections to marketing will always be honoured immediately.
joya70 may need to verify your identity before acting on a data rights request. Where a request is complex or voluminous, the 30-day response window may be extended by a further 60 days, with notice provided to you.
The joya70 Platform is strictly intended for adults aged 18 and above. joya70 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account, deposit funds, or use any Services on the Platform.
If joya70 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all balances will be frozen pending investigation, and the personal data will be deleted as soon as practicable, subject to any legal obligations that require its retention. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
The joya70 Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank). While joya70 takes care in selecting these partners, this Privacy Policy applies solely to data collected and processed by joya70 in connection with the Platform. joya70 is not responsible for the privacy practices of third-party services and encourages players to review the privacy policies of those services directly before sharing personal data with them.
joya70 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. The effective date at the top of this document will be updated whenever a material change is made.
Where a change materially affects your rights or how your data is processed, joya70 will provide prominent notice on the Platform prior to the change taking effect, and where we hold a valid contact address, we will notify you directly. Continued use of the Platform after a revised policy has taken effect constitutes your acceptance of the updated terms.
We recommend reviewing this Privacy Policy periodically. The current version is always available at joya70.vip/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to joya70's handling of your personal data, please contact our support team using the details below:
Complaints: If you are not satisfied with joya70's response to a data rights request or privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. joya70 will cooperate fully with any such regulatory enquiry.
Have questions about your privacy or want to explore what joya70 has to offer? Our support team is available around the clock, and our full FAQ covers the most common player questions. Ready to play? The casino is waiting.
Adults aged 18 and above only. This Privacy Policy is effective as of 1 January 2026.